Privacy Policy for Zulu Tower, Puthukkulangara

Zulu Tower, Puthukkulangara ("the Tower") is committed to protecting the privacy and confidentiality of its tenants, visitors, and business partners. This Privacy Policy outlines how we collect, use, and protect personal information in accordance with applicable privacy laws.

1. Information We Collect We collect personal information to facilitate our services, including but not limited to:

• Contact Information: Name, phone number, email address, and WhatsApp contact for inquiries and rental agreements.
• Identification Information: Government-issued ID or other verification documents for tenants.
• Payment Information: Details necessary for rent payments and security deposits.
• Communication Records: Emails, messages, or phone call details for customer service and security purposes.
• Security Footage: CCTV recordings for the safety and security of tenants, visitors, and property.

2. How We Use Your Information The personal information we collect is used to:

• Facilitate rental agreements and manage tenancy records.
• Communicate with tenants and prospective tenants regarding rental terms, payments, and updates.
• Respond to inquiries and provide customer support.
• Ensure security and safety through the use of CCTV and access control.
• Comply with legal and regulatory obligations.

3. Sharing of Information We respect the confidentiality of your personal information and will not share, sell, or lease your information to third parties, except in the following cases:

• Service Providers: We may share information with third-party service providers (e.g., maintenance, security) who assist us in managing the Tower’s operations.
• Legal Requirements: We may disclose information if required by law, court orders, or government regulations.
• Safety and Security: In the event of security incidents, we may share relevant information with law enforcement agencies or security personnel.

4. Data Security Zulu Tower implements appropriate physical, electronic, and administrative safeguards to protect the personal information we collect. We ensure that only authorized personnel have access to sensitive data, and all data is stored securely.

5. Data Retention We retain personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. After this period, we securely dispose of or anonymize the data.

6. Your Rights You have the right to:

• Access the personal information we hold about you.
• Request corrections to any inaccurate information.
• Request the deletion of your data, subject to legal obligations and contractual agreements.
• Opt-out of receiving marketing communications.

7. CCTV Surveillance Zulu Tower uses CCTV cameras in common areas for security purposes. These cameras are in place to ensure the safety of the property, tenants, and visitors. Footage is securely stored and accessed only by authorized personnel.

8. Contact Us For any questions or concerns regarding this Privacy Policy or to exercise your data rights, please contact us:

• Contact number/WhatsApp: 9745608019
• Email: zulutower2019@gmail.com

9. Changes to This Policy Zulu Tower reserves the right to update this Privacy Policy from time to time. Any changes will be communicated to tenants via email or posted at the Tower office.